We take pride in our Core Values: Our Behaviour Our Excellence Taking Ownership

Dear sir,

I am writing to express our gratitude in the manner the above claim for our cancelled holiday travel Cancellation claim was dealt with. We cannot if ever, bring to mind any occasion when a claim was dealt with so speedily and trouble free, from posting the claim forms to you and being notified that the claim had been successful and the money paid into the bank account in just SEVEN days still seems quite astonishing.

- Gordon and Kathleen Brindle


Who We Are

Reactive Claims was formed in 2014 having begun life as Specialty Claims in 1996. Originally based in the City of London, 2011 saw the company relocate to rural Hampshire as part of its strategic plan for growth and development.

Continued success has been the driving factor in creating a new brand and a new identity. We believe Reactive Claims better reflects our intuitive and responsive approach to claim handling. It also differentiates and positions us as a truly independent insurance services partner.

Our management team, lead by Andrew Bawden, have a lifetime of knowledge and experience in the insurance sector and bring with them an outstanding reputation for professionalism and dedication in delivering and exceeding clients and customers expectations.

As we continue to grow, our aim is to prove ourselves as one of the UK’s claim solution experts. We will continue to develop further a breadth of specialist and distinct areas to ensure that you our client recognises us as a leading, supportive and positively “Reactive” insurance services provider


Our Story