Carol Cairns 1 review 5 stars: Excellent 18 hours ago Fantastic Insurance Company Fantastic Insurance Company I had two holidays booked this year along with my son and partner. I had Reactive Insurance they had another insurance provider. Dealing with Reactive has been seamless and very easy and both of my claims have been successfully and the claims very quickly refunded. This has not been the case for my partner and son, who for exactly the same claim (for their portion of our holiday) my partner had had to take things to the Ombudsman! Next year the whole family plan to take out insurance with Reactive and hopefully we wont need it. Thank you Reactive for being so good amidst this terrible crisis and what must have been a hard and difficult time for your staff.